How Can We Help?

Placetra is a structured local discovery platform that organizes places, brands, and cities into interconnected pages. Instead of a flat list of search results, Placetra gives you context — category, brand, city, neighborhood — so you can explore with depth and clarity.

Yes. Browsing places, brands, cities, and collections on Placetra is completely free. There's no account required to explore. Business owners can also claim and manage their listings at no cost.

We aggregate publicly available information from maps APIs, business directories, and open datasets. AI models then generate readable summaries and categorize amenities. Business owners can claim their listings to verify and update information directly. Read more on our Data & Content Policy page.

You can email [email protected] with the place name, what's incorrect, and the correct information. You can also use the "Report an Issue" link available on every place page. We aim to verify and fix data corrections within 24–48 hours.

Visit our Claim a Place page to start the process. You'll need to verify ownership through email, phone, or document upload. Once verified, you can update your hours, photos, amenities, and more. Verification typically takes 3–5 business days.

Yes. We use AI to generate summaries, categorize amenities, and create "best for" recommendations based on structured data. All AI-generated content is labeled and grounded in verified facts. We don't fabricate information — AI enhances presentation of data we've already collected. Learn more on our Editorial Principles page.